Our management fee covers all day-to-day operations: rent collection, tenant communication, maintenance coordination, financial reporting, inspections, and 24/7 emergency support. The only additional fees are for new tenant placement (one-time leasing fee) and approved maintenance expenses.

We conduct comprehensive background checks including credit reports, criminal history, eviction history, employment verification, and previous landlord references. Our screening criteria are consistently applied and comply with fair housing regulations. We present you with qualified applicants and our recommendation.

Average time to lease depends on market conditions and property condition, but we typically achieve placement within 15-30 days. Our professional marketing, competitive pricing analysis, and extensive tenant network help minimize vacancy periods.

We have a clear process for late rent: immediate notification to tenants, late fees per the lease agreement, and escalation to legal proceedings if necessary. We handle all eviction processes when required, working with local attorneys to protect your interests and minimize lost income.

We conduct move-in and move-out inspections with detailed photo documentation, plus routine inspections every 6 months while the property is occupied. Additional inspections are performed after major maintenance or if issues are reported. All inspection reports are shared with you via the owner portal.

Absolutely. You maintain full ownership and final decision-making authority. We handle day-to-day operations and emergency situations (with pre-approved spending limits), but we always consult with you on major decisions like significant repairs, lease renewals at different rates, or property improvements.